Massage devices: support for previously sold models

This page provides support information for massage devices that were previously sold in the shop. The former range is no longer available in full. If you have a question about an existing device, we will assist where the relevant product information is still available in our records.

Information that helps us identify your device

The more precise the details, the better we can check whether documents or product information are still available.

What archive support can check

• Identification of a previously sold model using available records
• Availability of archived product or operating information
• Whether information about compatible accessories or spare parts is still available
• General questions about an earlier shop order

For older products, we cannot guarantee identification or the availability of documents, accessories or spare parts.

Using an older massage device safely

Use a device only in accordance with its instructions. Before use, inspect the housing, cable, power supply, controls and attachments for visible damage. Do not use damaged or incomplete equipment, and do not attempt repairs to electrical components yourself.

Realistic expectations

Depending on their design, massage devices may use movement, vibration, pressure or heat. The features of a particular device are defined only by the information supplied for that model.

This archive page makes no promise of medical treatment, weight loss, targeted fat reduction, rejuvenation, mood improvement or improved circulation. A massage device is not a substitute for medical diagnosis or treatment.